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 Call Co-ordinator/Help Desk Executive - view details
| Skill / technology / Experience |
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Operational knowledge of Microsoft windows,MS Office and capable of handling customers First Level Support. Call logging, Co-ordinate with engineers to close on the calls and update the system. Good Logical & analytical Skills/Good Comprehension Power/Ability to communicte in English/Hindi & State language |
| Qualification: |
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Graduates /Undergradutaes |
| Core Skills: |
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Customer Service Center |
| Certification: |
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Brain Bench Certification (opitonal) |
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Techincal Support Engineers-Hardware ( Experience 1yr to 4yrs) - view details
| Skill / technology / Experience |
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Deskside support on Desktop OS like Win XP , NT , 2K . Should have hardware knowledge to open a PC and trouble shoot. IMACs ( install , move , add , changes) for desktop hardware & software .conversant with antivirus management and shud have an eye on ITOperation experience Windows, Linux,Netwroking/Basic understanding of Operating Systems Software & communication tools. Exposure to Office Products, Mailing Products & networking technologies.Good Diagnostic Skills/Good Comprehension Power/Ability to communicte in English/Hindi & State language. MUST BE WILLING TO WORK IN THE FIELD. |
| Qualification: |
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Diploma In Electronics/BSC Electronics/ Other graduates with experience. |
| Core Skills: |
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Asset Management/Technical Services/ Maintenance & Repair Skills.Harwadre Trouble Shooting. |
| Certification: |
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MCP/MCSE/CCNA |
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Server Engineer-Hardware Platform ( 1yr to 4yrs) - view details
| Skill / technology / Experience |
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'Good Knowledge of RAID Controllers/Mameory Management/Operating System support – WIndows,Linux, Server management, Configuration, performance monitoring, fine-tuning & optimization IBM Servers, knowledge on intel servers(like IBM , DELL & Compaq) troubleshooting especially RAID configurations , cluster configurations , hardware error code identification . indepth administration knowledge on network OS like Win2k3 , Win2k , Win NT .MUST BE WILLING TO WORK IN THE FIELD. |
| Qualification: |
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Degree/Diploma in Engineering / Graduation in Computer Science / Graduate with certification from institutes like NIIT with experience on similar platform / setup AND knowledge of Lotus Notes, Windows 2000, Linux & Networking technologies |
| Certification: |
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CCNA / CCNP / MCSE / RHCE |
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System Administrator - view details
| Skill / technology / Experience |
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Knowledge on Windows NT/XP/2000. . Knowledge of Level 1 networking(Basics of LAN and WAN).Hardware Support background will be prefered. |
| Qualification: |
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Graduat / diplomas in Electronics |
| Core Skills: |
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Technical Requirements |
| Certification: |
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CCNA / CCNP |
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Mainframe Technical Support / AIX Administrators - view details
| Skill / technology / Experience |
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Experience in os/390 platform for providing day to day technical support in the area of os/390, CICS, DB2, RACF, NETVIEW, JCL, AIX and Linux. Good knowledge and skill in s/390 system administrationuser administration, AIX, HP-UX system admn.Operating System support – Linux, Lotus notes mail support, Server management, user administration, |
| Qualification: |
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Science Graduate / 2 years of experience |
| Core Skills: |
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Systems Management |
| Certification: |
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CCNA / CCNP |
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Network Specialist - view details
| Skill / technology / Experience |
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Knowledge on Windows NT/XP/2000. . Knowledge of Level 1 networking(Basics of LAN and WAN). Hardwaere Support background will be prefered.Experience in Cisco Switches, Routers, - 2 years experience.Good Diagnostic Skills/Good Comprehension Power/Ability to communicte in English/Hindi & State language. |
| Qualification: |
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Win NT/XP/2000. N/W knowledge.Good communication skill,ability to explain , problem solvin. |
| Core Skills: |
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Problem Management - NW |
| Certification: |
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CCNA / CCNP |
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Network Engineer - view details
| Skill / technology / Experience |
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LAN/WAN support for sites having 50 or more nodes. Should have exposure to Cisco Switches & Routers, LAN/WAN support for sites having 500 or more nodes. Should have exposure to Cisco Switches - 4500 series above & Routers-3600 series above, |
| Qualification: |
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Graduates / Dip in Engg, with Tech exp |
| Core Skills: |
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Wide Area Networks |
| Certification: |
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CCNA |
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Services Manager / Technical Team Leader - view details
| Skill / technology / Experience |
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Handled a team of min 5ngineers. Should have core skill expertise in one of the IT function(N/W specialist, Server Specialist). Min of 5-7 years exp.Good Diagnostic Skills/Good Comprehension Power/Ability to communicte in English/Hindi & State language. MUST BE WILLING TO WORK IN THE FIELD. Should be willing to work in a Target oriented environment. |
| Qualification: |
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BE Engineering / Dip in Engineering / BSC |
| Core Skills: |
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Process Management |
| Certification: |
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PMP, ITIL |
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Database Administrator - view details
| Skill / technology / Experience |
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Databases like Oracle, DB2, Sybase, Ingress, MS SQL Server on any platforms. System administrators in the area of , Win 2000, NT, Win 95/98, Win XP, Linux, AIX, Solaris, MS DOS, 3 to 4 Web Servers, ·2 Oracle Servers, DB Backup, patch upgrades, Tablespace management, Log File Backups, Trouble shooting DB instances, Liase with Oracle ( OEM) for L3 & L4 Support, Patch & Bug fixing |
| Qualification: |
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Engineering / Dip in Engineering |
| Core Skills: |
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Oracle Database |
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Tivoli Implementor - view details
| Skill / technology / Experience |
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General - Unix Administration skills, Windows Administration skills, basic RDBMS skills (DB2), Perl / Shell scripting skills. Tivoli (For Tivoli skills resources should have 2 years of experience and minimum 3 implementation experience)- a) Tivoli Framework b) Tivoli Monitoring c) Tivoli Configuration Manager d) Tivoli Enterprise Data warehouse e) Tivoli Enterprise Console |
| Qualification: |
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Graduates |
| Core Skills: |
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Tivoli |
| Certification: |
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IBM Certified Deployment Professional ( Framework ***, Monitoring **) |
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Lotus Notes specialist - view details
| Skill / technology / Experience |
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Lotus Notes Administration Experience, Worked in Production support for Customer. Support Engineer background is preferred. |
| Qualification: |
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CLP Certification |
| Core Skills: |
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Lotus Domino |
| Certification: |
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MCSE, CLP |
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Project Manager - view details
| Skill / technology / Experience |
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Project management experience of more than 5 years. Should have IT background & must have good knowledge of Primavera or Teamplay or MS-Project tools Specific experience in technology defined / as required with focus on communication, leadership and people management skills |
| Qualification: |
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BE / Btech / MCA or any equivalent qualification. Should be eligible to travel onsite if required |
| Certification: |
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PMP, ITIL |
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